Tapiroo’s online marketplace ensures that you get exactly the product(s) you have purchased for. We offer a detailed description and preview option before you finalise each request. It is your responsibility as buyer to avoid mistakes before finalising each order. We do NOT accept returns or cancelations as we are a start-up. However, the good news is that we aim to serve you better as time progresses by providing better benefits to our users and customers as the marketplace evolves.